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ÀúÀÚ: Michael A. Putlack
To the Students
Study Guide
Plan of the Book
Unit 01Answering Questions about Hotels
Unit 02Reservations
Unit 03Check-in Service
Unit 04Giving Essential Information about Hotel Services
Unit 05Giving Local Information
Unit 06Restaurant
Study Guide
Plan of the Book
Unit 01Answering Questions about Hotels
Unit 02Reservations
Unit 03Check-in Service
Unit 04Giving Essential Information about Hotel Services
Unit 05Giving Local Information
Unit 06Restaurant